Hotel Receptionist

Job Description

A day receptionist is required for a nice, medium sized, family-run B&B in the Bloomsbury area of London. This is a great opportunity to join our small and friendly team. The person must like dogs as we have one who is part of the hotel staff. This position is full time (38h per week) and it comes with a Live-in option (a cosy single room with private shower and toilet; free use of hotel kitchen and laundry). The official start date is the 5th of July 2026, but at least 1 week's training is required prior the start date. The main responsibilities: • Welcoming and checking in/ checking out guests in a prompt and efficient manner, • Dealing with guests’ queries, providing them with information and assistance during their stay, • Taking and recording cash and credit card payments, • Taking reservations via phone, email, online and in person, • Handling phone calls and emails, • Preparing reports according to the internal reservation system and procedures We are looking for: • Previous experience is not essential - full training will be provided, • Good time keeping, • Positive attitude and a good sense of humour, • Great eye for detail, • Willingness to learn and improve their skills in hospitality, • Good computer skills, • Good communication and customer service skills, • Strong sense of responsibility We offer: • A full time (38h per week) position, • Competitive wage rate, • Full training, • Good working environment, • Friends and family discounts, • Pension scheme, • Statutory paid holidays, • Bonus scheme, • Paid overtime Job Type: Full-time Benefits: • Company pension, • Discounted or free food, • Employee discount, • Sick pay